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FAQ

【Hotel / Guest rooms】
Is payment at check-in or out?
As check-out times are busy, we generally ask that you pay at the time of check-in.
We appreciate your understanding and cooperation.
【Hotel / Guest rooms】
Can I move the beds and furniture in the guest rooms?
No, please refrain from moving beds or furniture.
【Hotel / Guest rooms】
Is there a connecting room?
No.There are no connecting rooms at this hotel.
If you would like to make a reservation next to each other, please contact us in advance.
【Hotel / Guest rooms】
The electricity in the room doesn't work
When you enter your guest room, there is a keyhole next to the door. Simply insert the key and turn it to turn on the power in the guest roo…Continue reading
【Hotel / Guest rooms】
Is payment at check-in or out?
As check-out times are busy, we generally ask that you pay at the time of check-in.
We appreciate your understanding and cooperation.
【Hotel / Guest rooms】
how is the view from the room
Located on the higher floors, depending on the location of the room on the floor, you can enjoy views of the ocean, mountains, and Shimabara…Continue reading
【Hotel / Guest rooms】
What types of rooms are available?
【Single Room】
Semi-double bed x 1
12 m²

【Twin Room】
2 single beds
15 m²

There are two types of rooms available.
【Hotel / Guest rooms】
Is the bath in the guest room a hot spring?
No, the bath in the guest room is not a hot spring.
【Hotel / Guest rooms】
Is it possible to have meals in the room?
This facility does not provide in-room dining.Please understand.
【Hotel / Guest rooms】
Is there room service
This property does not provide room service.
【Hotel / Guest rooms】
Are there any extra beds available?
No, our hotel does not have extra beds.
Please book an additional room if you need a bed.
【Hotel / Guest rooms】
Can I make an outside call from the telephone in my room?
Yes, available for use.
There is a charge. Payment will be upon checkout.
First, press "0" and then the recipient's phone number.
【Hotel / Guest rooms】
Can I make international calls from the telephone in my room?
No, it is not available.
【Hotel / Guest rooms】
Can you give me a wake-up call
We accept.
Please contact the front desk (extension 9).
【Hotel / Guest rooms】
Can I rent more than one room key
No.Only one room key is rented.
【Hotel / Guest rooms】
Are the rooms separate from the bath and toilet?
No. The toilet and the bath are in the same room.
【Hotel / Guest rooms】
Can the windows in the guest room be opened?
Yes, all rooms can be opened and closed.
Some rooms have limited opening angles.

Please be careful when opening and closing the door as ins…Continue reading
【Hotel / Guest rooms】
I'd like to reserve a room with a nice view.
For single rooms, type B is on the higher floors.

If you are staying in a twin room, please ask if you would like a higher floor.

※Please …Continue reading
【Hotel / Guest rooms】
How many outlets are there in the room
There are two single and twin rooms.
【Hotel / Guest rooms】
Can I change the size of the gown (loungewear)?
The gown (loungewear) is one size.Please note.
【Hotel / Guest rooms】
Is there a hanger?
Yes.All guest rooms have a clothes hanging space, so we will provide it there.
【Hotel / Guest rooms】
Can I use foreign electrical appliances in the guest rooms?
Yes, you can, but you may need a converter or a voltage converter.
※We do not lend out conversion plugs or transformers.
【Hotel / Guest rooms】
Do you have stationery
Yes.Memo paper and ballpoint pens are provided in all guest rooms.
【Hotel / Guest rooms】
Can I check in early (early check-in)?
It is possible depending on the schedule.
Please contact the hotel in advance.

The following rates are added to the room rate.
※Percentage …Continue reading
【Hotel / Guest rooms】
Can I have a late check-in (late check-out)?
Basically, check-in is until 24:00.
If it is unavoidable that you will be arriving after 24:00, please contact the hotel.

There is no curfe…Continue reading
【Hotel / Guest rooms】
Is it possible to extend check-out
Please contact the hotel in advance.
Please understand that we may not be able to accept requests depending on the schedule.

The following …Continue reading
【Hotel / Guest rooms】
Can I leave my luggage before and after check-in
If it is luggage before check-in, it is possible to keep it.
【Hotel / Guest rooms】
Sending and receiving parcels at the hotel
You can send and receive parcels from the hotel.

For shipping from the hotel, only Yamato Transport cash on delivery is available.

If you …Continue reading
【Hotel / Guest rooms】
What is your accommodation plan?
Basic plan include plan without meals and plan with breakfast.
【Hotel / Guest rooms】
Are children allowed
Children are also welcome.

From elementary school students, the price is the same as adults.
amenities are provided as for adults.

Element…Continue reading