- Home
- FAQ
0957-63-0011
24 hours reception
Do you sell sanitary supplies
No.We do not sell sanitary products at our hotel.Do you have face wash, skin care products, and cosmetics?
No.This facility does not provide face wash, skin care products, or cosmetics.Can I eat in my room?
Only available at dining venues.
In-room dining is not available.Although it is not a plan with breakfast, can you eat breakfast
It is necessary to change plan to plan that includes breakfast.
In the case of online reservation, cancel plan currently reserved and make …Continue readingPlease let me know the child's meal fee
【Breakfast Included Plan】
●with bed:Same price as adults
●no bed:880 yen(tax included)Is the restaurant smoking or non-smoking?
This facility is completely non-smoking, and the dining hall is also non-smoking.Do you have private dining and banquet halls?
The hotel does not have private dining halls or banquet halls.Is there a plan with breakfast
Yes, we have plan with breakfast.
We offer Japanese set menu.Rice, soup, various drinks are self-service.Can I check in early (early check-in)?
It is possible depending on the schedule.
Please contact the hotel in advance.
The following rates are added to the room rate.
※Percentage …Continue readingCan I have a late check-in (late check-out)?
Basically, check-in is until 24:00.
If it is unavoidable that you will be arriving after 24:00, please contact the hotel.
There is no curfe…Continue readingIs it possible to extend check-out
Please contact the hotel in advance.
Please understand that we may not be able to accept requests depending on the schedule.
The following …Continue readingCan I leave my luggage before and after check-in
If it is luggage before check-in, it is possible to keep it.Can I leave my luggage sent by courier
You can leave your luggage at the front desk.
When sending it, please write down the date of stay and the name of the guest on the form, or …Continue readingWhat is your accommodation plan?
Basic plan include plan without meals and plan with breakfast.Are children allowed
Children are also welcome.
From elementary school students, the price is the same as adults.
amenities are provided as for adults.
Element…Continue readingWhen can I make a reservation in the future?
Online reservations can be made up to six months in advance.
For later dates, please contact the hotel.Is there a closed day?
Although it is not basically, there are times when it is closed occasionally due to construction or maintenance.Can I change the check-in time?
Yes.Please inform us of the time of change by telephone.Are there plan for day trips / day use?
No, there is no day trip / day use plan.Can I stay only with a minor
Parental consent is required.
Accommodation is possible if you prepare consent form or you can contact confirmation that parents agree in so…Continue readingWhat if I can not stay overnight due to the suspension / delay of public transportation?
If such a situation occurs, please contact the hotel.
In that case, no cancellation fee will be charged.
Reserve·Contact us
Feel free to help yourself