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0957-63-0011
24 hours reception
Do you have a cleaning service or coin laundry?
There are two coin laundry machines.
We do not provide cleaning services.
Here are the cleaning shops near you:
■Sakamoto cleaning shop
Add…Continue readingHow is barrier-free
●Front door … No ramp/with stairs
●Back door … No ramp/There are some steps(wheelchair accessible)
●In this facility ... Elevator available/…Continue readingIs there a smoking place?
We do not have smoking area.
If you book a smoking room, you can smoke only in the room.How many floors does the hotel have?
It has 10 floors.
There is a front desk, dining hall, amenities corner, and coin laundry on the 1st floor.
Guest rooms are on the 2nd to 10t…Continue readingIs there an in-house map
Yes.It is in the guide file installed in each room.
You can also check from the official website.
http://www.toyo-parkside.com/facility/Do you have a proxy reservation service from the hotel?
No.Reservation by proxy is not supported.Please note.Can I send my luggage from the hotel
Yes.We accept at the front desk.Yamato mail can be used.Do you have VOD / pay broadcasting services?
No.Our hotel does not offer VOD or pay TV services.Are there nursing rooms or diaper changing tables
There is no such thing.What are the payment methods for the accommodation fee?
■On-site payment(front desk)
Cash, credit card, and various cashless payments (temporarily suspended) are available.
Regarding cash vouchers…Continue readingApart from accommodation charges, is there a charge of hotel tax and hot spring tax separately
No.Basically, there is no charge except for the price you booked.Can I pay the accommodation fee first?
Yes.Our hotel basically asks for payment at the time of check-in.Can I have a receipt
■For local payment
We issue receipts at the front desk.
Please inquire at the time of payment.
■When using online credit card payment for b…Continue readingCan I change the payment method for the accommodation fee?
■If booked by phone
Please confirm by phone.
Tel: 0957-63-0011
■When booked from the official website or Jalan
Payment method can not be ch…Continue readingIs there a convenience store nearby
There is FamilyMart about a 3-minute walk from the hotel.Is there a hospital nearby
There is a general hospital about 10 minutes on foot or about 5 minutes by car from our hotel.
If you do not feel well, please contact the f…Continue readingIs there a production area direct market nearby
There is a farmer's market about 20 minutes by car from the hotel.
■Minami-Shimabara City Fukae special product direct sales shop
Address: …Continue readingPlease let me know the tourist attractions around it.
We recommend walking around Shimabara Castle Town Area.
The old-fashioned townscape and shops are lined up, and the atmosphere is full.
Sigh…Continue readingPlease tell me the recommended gastronomic restaurants around you.
【Himematsuya】
https://www.jalan.net/gourmet/grm_alikejpB001103272/
Shimabara's specialty Guzoni (kind of zoni), and when it comes to Guzoni …Continue readingPlease tell me the recommended souvenir shop
Shimabara Port and Roadside Station Himawari are recommended.
※Please contact the facility directly for business hours, regular holidays, a…Continue readingIs there a map of the surroundings
We will give you a map of the surrounding area, so please ask at the front desk.
It is also possible to send by mail, e-mail, fax, etc.
Ple…Continue readingShould I leave the room key when I go out?
Yes.Please leave your room key at the front desk when you go out.Where can we get a taxi
We are not resident.Please wait for a while as we will visit from the sales office.
Arrangements can be made at the front desk, so please as…Continue readingIs there a fireworks display in the area?
The Gamadasu Fireworks is held every year in late August.
Not only local people, but also many customers from outside the prefecture visit.…Continue readingIs there a rental car shop nearby?
Yes.It is located about 5 minutes on foot from our hotel.
■NICONICO RENT A CAR Shimabara Takajima Store
Address:2-7219 Takajima, Shimabara…Continue readingCan I play golf in the surroundings
The nearest golf course is located about 15 minutes by car from the hotel.
■Shimabara Country Club
Address: 3987 Bo, Fukae Town, Minami-Shi…Continue readingAre there any festivals/events held in the area?
＜spring＞
●Shimabara “Romantic” Hinamegurin:Hina doll are displayed all over the city."Ningen Hina Gyoretsu" and rent a hakama and stroll aro…Continue reading
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