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FAQ

  • Are there any day-trip hot springs/public baths nearby?

    Yes, we have.

    ■Hotel Nanpuro
    address … 2-7331-1 Bentencho, Shimabara City, Nagasaki Prefecture 855-0802(About 10 minutes on foot from our hContinue reading
  • Is it possible to pick fruits and vegetables in the surrounding area?

    It is held at several farms in Shimabara.
    It depends on the season, so please refer below.
    https://www.jalan.net/kankou/420000/420800/g1_AContinue reading
  • Please tell me how to store valuables

    Valuables will be kept at the front desk.
    There are no safes in the rooms.
  • Can I exchange foreign currency

    No.It is not available.
  • Can I move around the hotel in gowns and slippers?

    Gowns are to be worn only in guest rooms.
    It is possible to move around the hotel while wearing slippers.
  • Can I use the stroller in the facility

    You can use.

    ※The hotel does not provide strollers
  • Please tell me the Wi-Fi password

    There is a notice board with information regarding Wi-Fi within this facility, so please take a look there.
  • Please tell me the radio wave condition of mobile phones in the facility

    All carriers can be used comfortably.
  • Could you wash and disinfect the baby bottle?

    Unfortunately, we do not accept it.
  • How is the weather (temperature) there?

    It depends on the time of year, but it's in Kyushu, so I think it's a warm region.
    Surrounded by the Ariake Sea and the mountains, the climaContinue reading
  • Please tell me the phone number of the accommodation

    It's 0957-63-0011.
    We are available 24 hours a day.
  • How can I evacuate in case of emergency

    There is an evacuation aisle in the guest room.
    Please use the emergency staircase and evacuate to 1F.
    Also, as evacuation sites may change Continue reading
  • What do I do if I forget something?

    Please inform the hotel, please tell us in detail what "when", "where" and "what kind of things" were forgotten.
    If the item is found, you cContinue reading
  • Please tell me how to spend it on recommended facilities

    We do not have facilities in particular, so we recommend you go out when you want to enjoy.
  • Is there an event recommended in the facility?

    There is no event held in the facility.
  • Please tell me the email address of the accommodation

    The email address for inquiries will be below.
    info@toyo-parkside.com
  • Please tell me the situation of winter snow

    There is almost no snowfall, it will not accumulate once a year or not.
  • Please tell me the homepage of the accommodation

    The home page of our facility is as follows.
    http://www.toyo-parkside.com
  • Is there a staff who can speak foreign languages

    No.We do not have any staff who can speak foreign languages.
    We will respond as much as possible, but we may not be able to respond adequateContinue reading
  • Is there a membership system?Please tell me your membership benefits

    No.There is no membership system in this facility.
  • Please tell me the extension number of the front desk

    The extension number is ninth.
  • Is there a parking lot.Is there a parking fee?

    Yes.All vehicles other than large vehicles can use the service free of charge.
    Approximately 35 cars can be parked in total.

    ■First parkingContinue reading
  • Is there a covered parking lots?

    Yes.There is an underground parking lot.Available for free.About 15 units can be stopped (2 inside is light).
  • Can I use the parking lot even with a large car

    For trucks, buses, and large vehicles, a parking fee of 1,500 yen per night will be charged.
    Please be sure to contact us in advance as parkContinue reading
  • Can I leave my car before and after check-in

    This is possible before check-in.

    However, as the number of parking lots is limited, we may not be able to accept your request.
    It is certaContinue reading
  • Is there a shuttle service?

    We do not provide a pick-up service.
  • Where is the nearest station?

    It is the Reikyu Park Gymnasium Station of the Shimabara Railway.
    It is a 5-minute walk from the hotel.
  • How do I access the accommodation?

    【on the train】5 minutes walk from Shimabara Railway Reikyu Park Gymnasium Station
    【By ship】5 minutes by car or 20 minutes on foot from ShimaContinue reading
  • Is a tire chain necessary on a road in winter

    It is not necessary especially.
    ※Although it is an area where snow hardly occurs, depending on the weather you may sometimes rain snow, so pContinue reading
  • Please tell me about the congestion of the way to the accommodation

    During the morning and evening, National Route 251 is somewhat crowded.

Reserve·Contact us

Feel free to help yourself

0957-63-0011

24 hours reception